We are sorry to see you go. If you wish to cancel your services with AGXLcloud, you have several options available to ensure a smooth and legally compliant process (according to § 312k BGB).
The fastest and most secure way to cancel a service is directly through your active customer account. This guarantees immediate processing and prevents unauthorized cancellations.
Steps: Log in, go to your active packages, select the service you wish to terminate, and click on "Request Cancellation".
Cancel Contracts HereYou can also send your formal cancellation request to our dedicated termination email address. Please make sure to email us from the address registered to your account and clearly state which service you wish to cancel.
Email: termination@agxl.cloud
If you prefer to send a physical letter, please include your Full Name, Email Address, and the specific Service Reference (or Customer ID), and mail it to our operational headquarters:
AGXL Limited – AGXLcloud
c/o GoMaKe UG (haftungsbeschränkt)
Werderstraße 69a
79379 Müllheim im Markgräflerland
Germany